Overview

Where the store page's content and appearance are set — the screen layout, the difference between Save and preview and Publish, and the operations switches

The store page is what customers see after opening the store entry in a conversation: they can browse products, add them to the cart, check out and look up orders; see Store page. This page sets all the content and appearance of the store page, and also manages the operating status of the whole store.

This page only appears on store sites.

Edit on the left, preview on the right, and Publish to go live

Left: icons switch between ten setting sections; each section is described on the other pages in this group
Right: a live preview of the store page, showing the draft
Top right: "Save and preview" only saves a draft; the store page customers see changes only after you click "Publish"

Store settings

Screen layout

Setting sections

The column of icons on the left corresponds, from top to bottom, to ten sections. Click an icon to switch to that section:

Icon order	Section	Described on
1	Section order	Home page layout
2	Appearance	Appearance
3	Profile	Profile
4	Order rules	Order rules and coupons
5	Coupons	Order rules and coupons
6	Promo banners	Home page layout
7	Photo gallery	Home page layout
8	Product lists	Home page layout
9	Tags and categories	Tags and store categories
10	Store keywords	Store keywords

Live preview

The right side is a live preview of the store home page, at the size of a phone screen (390 × 844). It is the actual store page, so you can click and browse inside the frame; it shows the draft, and customers are not affected.

After making changes, click "Save and preview" to update the preview with the latest draft; only the colors in "Appearance" show in the preview immediately as you adjust them. "Preview zoom" below changes the display size of the preview frame.

Save and preview, and Publish

Button	What it does
Save and preview	Saves your changes as a draft and updates the preview on the right. Only the admin can see the draft. The status next to the button shows "Draft not saved" when there are unsaved changes, and "Saved" once they are saved
Publish	Puts the draft live; only then does the store page customers see change

Payments and shipping are published here too

Changes on the Payments & Shipping page are also drafts. Check the payment and shipping methods to offer in the Order rules section, then click "Publish" here for them to go live.

When publishing, the system first reviews the merchant name, contact address, closed-day notes, and new or renamed tags with AI; content that reads like instructions to the AI is blocked and cannot be published. See the Profile and Tags and store categories pages for details.

Operations switches

"Operations" at the top right opens a menu that manages the operating status of the whole store:

Switch	When turned on
Pause orders	The store can still be browsed, but customers cannot check out
Store maintenance	The store page shows a maintenance notice and ongoing conversations end immediately
App only	The store page can only be opened from chat links in LINE, Messenger or Instagram
Bot check	Actions such as placing orders and adding to the cart go through a bot check first, to block automated programs

Store maintenance immediately ends every ongoing conversation

Turning on store maintenance does not just close the store page; conversations in progress end as well. If you only want to stop taking orders for a while, use "Pause orders".